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How to Start Remote Assistance

Fixed Wireless Internet Solutions

How to Start Remote Assistance


Remote assistance helps our technical support team to analyze and locate issues much more efficiently, without touching any of your privacy data and it is totally harmless to your computer.

Here is how to start remote session for us to assist you.

1.Download the TeamViewer with the link below:

For Windows:

For Mac:
2.Finish the installation of this software and run it, then you will see the window below:

How to Start Remote Assistance - KernWi-Fi Pty Ltd
3.Send “Your ID” and “Password” to our team so we can connect to your computer.

Contact us on 87100-5432 and quote your Job Ticket or Chat to us Live.