Important Notice: Upcoming Changes to Kern NBN Broadband Services.
Please call us on 1800-314-638 or use our support area to discuss your requirements.
Understanding the Changes.
In September 2024, NBN Co (“NBN”) announced various changes to the NBN TC4 product and services aimed at unlocking greater speeds and value to lift Australia’s digital capabilities. This includes:
• Increase bandwidth on selected NBN TC4 FTTP and HFC speed tiers – Effective from 15 September 2025
• Introducing New NBN TC4 Multigig Speed Tiers – Effective from 15 September 2025
• Introducing New NBN TC4 Next Gen FTTP NTDs – Effective from 15 September 2025
To sustain the high-quality services and products we provide to our valued customers, KernWi-Fi will implement and make available these changes.
Understanding the Changes.
- Increase bandwidth on selected NBN TC4 FTTP and HFC speed tiers and correct Modem Types.
Effective from 16th September 2025, Kern NBN will upgrade the bandwidth on eligible existing services across selected NBN TC4 FTTP and HFC plans. These upgrades will be applied automatically and without any increase to monthly recurring charges.
To benefit from the new speed tiers, customers must ensure they have a compatible modem / router. Ref A one-off hardware upgrade fee applies where a new modem / router is required.
| OLD Speed | NEW Speed | Access Type | Modem Type |
| 100/20 Mbps | 500/50 Mbps | FTTP and HFC | Bronze |
| 100/20 Mbps | 100/20 Mbps (unchanged) | FTTB/C/N | Bronze |
| 250/25 Mbps | 750/50 Mbps | FTTP and HFC | Silver |
| 1000/50 Mbps | 1000/100 Mbps | FTTP and HFC | Gold |
- New NBN TC4 Multigig Speed Tiers and correct Modem Types.
From 15th September 2025, Kern NBN will make available, NBN TC4 2Gbps Multigig speed tiers applicable on FTTP/HFC access types. New Plans and Speed will be available.
To benefit from the new speed tiers, customers must ensure they have a compatible modem/router.
A one-off hardware upgrade fee applies where a new modem is required.
